Account, privacy and trust
Privacy and your data
1 min read·Updated October 27, 2026
Short answer
Scans, short links and landing pages set no cookies and store no IP addresses. Locations come from the network at about city level, and visitors are recognised only within a day. Unactivated drafts are deleted after 7 days.
What we count
- Scans and visits: time, kind, rough place (city level), device, browser and language.
- A daily pseudonym to count unique visitors, which can’t follow anyone across days.
- No cookies on scans, short links or landing pages.
How long we keep things
- Unactivated codes: 7 days (30 for the Canva app).
- Free codes and links: a year, then paused, then deleted 30 days later.
- Leads: 12 months. Invoices: 8 years.
Our own website asks before analytics only where the law requires it (the EU, UK and Switzerland). Cookie settings in the footer changes your choice. Read the full privacy policy.