Refunds
Simple, and on your side.
Last updated September 14, 2026
Generating and testing is free, so you always see and scan your code before paying. These are the rules for when money has changed hands.
A single code
Fourteen days, no questions. If you are not happy with a single picture code for any reason, ask within fourteen days of purchase and we refund it in full. The code is then deactivated.
Any time, if it does not scan. If an activated code fails to scan on a standard phone camera from a clean print at a sensible size, tell us; we first try to fix it with a restyle at no charge, and refund in full if we cannot.
The quarter plan
First quarter. Full refund within fourteen days of starting the plan if you have not used more than three activations.
After that. Cancel any time from your account and the plan ends at the close of the current quarter, with no further charge. We do not pro-rate a quarter already started. If we charge a renewal you did not want, ask within fourteen days of the charge and we refund it.
Free codes
Nothing to refund. Free codes cost nothing and renew for free.
How to ask
Email info@realityrift.com from the address you paid with, or with the code’s short link. We reply within two working days and refunds reach the original payment method within five to ten working days, depending on your bank.
What stays live
A refunded single code is deactivated. Everything else you own keeps working. See the terms for how codes behave after a plan ends.